1. Introduction
At ahoyskipper.com (hereinafter “Ahoyskipper”, “we”, “our” or “us”), we respect the protection of your privacy and the personal data you disclose to us or that we otherwise collect through the website ahoyskipper.com (hereinafter the “Platform”). For this reason, and in the spirit of transparency required by applicable law, we have posted this Privacy Statement (hereinafter the “Statement”), where you will find all necessary information regarding your personal data that we collect, the manner in which we collect and process it, the purposes of processing, the measures we take to protect it, as well as your rights in relation to your personal data.
This Statement forms a single text together with the Terms & Conditions of the Platform, which together govern your use of the Platform. For Skippers displayed on the Platform, the provisions of the relevant agreement between us simultaneously apply.
For the purposes of this Statement, “personal data” means any information by which a natural person can be identified directly or indirectly, including, indicatively, name, residential address, email address, telephone number, as well as any other information associated with that person and falling within the definition of “personal data,” in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), Law 4624/2019, as applicable, and any other relevant law or regulation.
2. Data Controller
The controller of your personal data, as defined in the GDPR, is:
AhoySkipper.com PRIVATE COMPANY
Company registration number: 182492201000
59 Zeppou, Glyfada, Greece
You may contact the controller at any time on matters relating to the processing of your personal data by sending an email to: [email protected].
3. Data Subjects
The personal information we collect and process concerns the following categories of data subjects:
- Users browsing the Platform
- Users of the Platform who register in order to access the services provided
- Skippers displayed on the Platform
(hereinafter collectively “data subjects” or “Users”).
4. Categories of personal data
The personal data we process, or may process, in the case of individual Users includes:
- Full name
- Nationality
- Phone number
- User account data, browsing history of the Platform, booking history and preferences
- Payment and billing details
- Information you provide when contacting our support team
- Technical data, such as IP address, device type, browser settings, and language preferences
For Skippers displayed on the Platform (sole proprietorships or representatives of legal entities), we may collect and process the following personal data, as applicable:
- Full name
- Business address
- Phone number
- VAT number
- VIES
- Role/position in the company (in the case of representatives of legal entities)
- Photos
- Trade names and logos
- Business website and social media profiles
- Payment and billing details
No processing of special categories of personal data is carried out on the Platform, or in the provision of our services in general.
5. How we collect your personal data
As a rule, you provide your personal data yourself in order to register on the Platform and use our services, or to make use of Ahoyskipper’s services as a Skipper. For example, if you wish to register and create your personal or professional account, you will be asked for certain basic identification and contact information.
Additionally, we automatically collect certain of your personal data through your device or browser by using “cookies” and other similar technologies, such as Internet Protocol (IP) address, login data, browser type and version, operating system, browsing data, geographical location, etc. For more information about our use of cookies, see below.
6. Purposes and legal bases of processing
We will use your personal data for the following indicative purposes and under the corresponding legal bases (as outlined below):
Purpose | Legal Basis |
Creation of your account on the Platform and verification of the details you provide. | Performance of contract |
Provision of the services available on the Platform. | Performance of contract |
Management, execution, and processing of your payments. | Performance of contract |
Ensuring the security of transactions carried out on the Platform. | Legitimate interest |
Receiving and handling any requests or complaints. | Legitimate interest |
Sending you commercial/promotional communications regarding our or third-party services and offers. | Consent |
Understanding and analyzing the results of our advertisements and promotional activities. | Legitimate interest |
Improvement of the Platform and the services provided to you. | Legitimate interest |
Fulfillment of your rights in relation to your personal data. | Legal obligation |
Protection of the Platform from unlawful activities. | Legitimate interest |
Protection of our or third-party rights and assets. | Legitimate interest |
Compliance with our legal obligations. | Legal obligation |
7. Sharing with third parties
We may share your personal information with any of our employees, officers, or representatives, as well as with any subsidiary or affiliated company, as required for the purposes described in this Statement.
We never sell, disclose to third parties, or otherwise exploit for our own benefit the personal data you provide. However, we may disclose some of your personal data to third parties for specific legitimate purposes, such as:
- Skippers and Clients of a booking, respectively
- Hosting and Platform management service providers
- Email service providers
- Web and app analytics providers
- Marketing and e-commerce providers
- Advertising service providers
- Electronic payment processing providers
- Technical, financial, and legal advisors
- Tax, police, prosecutorial, and other public authorities and services
In these cases, where third-party recipients act either as processors on our behalf, as joint controllers, or as independent controllers, we ensure, to the extent possible and within our responsibility as data controller, that they will maintain confidentiality regarding your personal data we share, adopt appropriate security measures, refrain from further disclosure, and comply with data protection legislation. In no case do we assume responsibility for any unlawful use or processing of your personal data by the above entities, which falls outside our responsibility, as defined by applicable law.
8. International transfers
As a rule, we do not disclose your personal data to third parties located in countries without data protection legislation equivalent to that applicable within the European Economic Area (EEA). However, should such a transfer become necessary, we will take every possible measure, in accordance with relevant legislation and European Commission decisions, to ensure that your data is adequately protected.
9. Data retention
We will store and retain your personal data for as long as necessary to fulfill the purpose for which we collected and process it. For example, if you delete your account, we will generally delete all your personal data we hold within a reasonable period.
However, we may retain certain personal data for a longer period if required to pursue legal claims or as imposed by applicable law (e.g., tax legislation).
10. Data Security
At Ahoyskipper we implement appropriate technical and organizational measures to ensure the required level of security of your personal data against risks such as accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, and any other form of unlawful processing.
For your safe browsing on the Platform and for the security of your transactions, Ahoyskipper takes all appropriate measures, adopting high-quality modern security standards in line with market trends, such as high-level SSL (Secure Sockets Layer) encryption. Regarding storage, your personal data is kept in secure, encrypted media, with access restricted only to authorized personnel of Ahoyskipper or processors with sufficient guarantees.
Specifically, regarding payment security and the protection of your credit/debit card details, all payments made via the Platform are conducted using 128-bit SSL encryption protocol and in cooperation with reliable providers.
You understand and accept, however, that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data transmitted online. We do not assume responsibility and disclaim, to the maximum extent permitted by law, liability for damage caused by loss, misuse, or unauthorized access, disclosure, alteration, or destruction of your personal data, and we recommend you take all necessary precautions (e.g., secure browser settings, updated antivirus, effective firewall, avoiding doubtful software, strong passwords not shared with others).
11. Third-party websites
The Platform may contain hyperlinks to other websites, applications, or social media profiles. This Statement does not apply to your access to or browsing of such third-party websites or media. Please consult their privacy policies for details on how they handle your personal data.
We bear no responsibility for any unlawful use of your personal data connected with your access to or browsing of third-party websites to which the Platform may redirect you, as these are under the responsibility of the respective data controllers. Access to such websites and applications is solely at your own risk.
12. Commercial/promotional communication
We offer you the option, if you so wish, to receive advertising and/or informational communication (newsletter) to your email address regarding our services and offers. If you have already used a service via the Platform, we may send you such promotional communication without your prior consent, in accordance with applicable law. Otherwise, your explicit consent will be requested before sending such communication.
In any case, you have the right at any time to request discontinuation of such communication by clicking the “unsubscribe” button at the end of each newsletter, or by contacting us at [email protected] with the subject line “NEWSLETTER UNSUBSCRIBE”.
13. Cookies
Cookies are small text files stored on each visitor’s/user’s hard drive and do not gain access to any document or file from the user’s computer. They are used to facilitate the visitor’s/user’s access with respect to the use of specific services of the Platform, for statistical purposes, and for analysis of the Platform’s use, for example, in order to identify which pages of the Platform are more useful or popular.
This data may also include the type of browser used by the User, the type of computer, its operating system, internet service providers, and other such information. The Users may configure their internet browsing program (web browser) so as to either warn them about the use of cookies in specific services, or not to allow the acceptance of cookies at all. This option may not exist for certain types of cookies, as described below.
We use the following types of cookies on the Platform:
- Performance cookies: Performance cookies collect information about how Users use the Platform, for example, which pages they visit more often and whether they receive error messages during access to and/or use of the Platform. They also collect aggregate, anonymous information that does not identify any User. These cookies are used exclusively to improve the performance of the Platform and their use is based on our legitimate interest.
- Functionality/necessary cookies: Functionality cookies are used to provide our services, such as the display of videos/tutorials through the Platform. The information collected by these cookies may be anonymized and cannot track your browsing activity on other websites. If you do not accept these cookies, the performance and functionality of the Platform may be affected and/or your access to it may be limited.
- Targeting/advertising cookies: These are used to provide content that better suits you and your interests. They may be used to deliver targeted advertising, limit ad impressions, or measure the effectiveness of an advertising campaign. They may also be used to remember the websites you have visited in order to determine which online advertising channels are more effective and allow us to reward external websites and partners who referred you to us.
Cookie Policy (EU)
Specifically, on the Platform we use the following cookies:
If you do not agree with the storage of information collected through cookies, each web browser provides clear instructions on how to disable them.
Some services of the Platform do not operate properly without the use of cookies. Therefore, if you disable cookies, your use of the Platform may be affected or you may not have access to certain services and features of the Platform.
14. Your rights
Depending on the purpose and legal basis of processing, you may have some or all of the following rights in relation to your personal data:
- The right to request access to your personal data
- The right to rectify any inaccurate or incomplete personal data
- The right to request a copy of your personal data in electronic form, so you can transmit it to third parties, or request Ahoyskipper to transfer it directly to one or more third parties
- The right to object to the processing of your personal data
- The right to erasure of your personal data when its retention is no longer required for the purposes for which it was collected
- The right to restrict processing of your personal data where deletion is not possible
- The right to withdraw your consent at any time, where it has been given, provided no other lawful basis exists for continuing processing
To exercise any of the above rights or to request further information, please contact us at [email protected]. Generally, your request will be satisfied within one (1) month of receipt, unless particular difficulties arise, in which case we will inform you accordingly.
If you believe that our processing of your personal data does not comply with applicable law, you have the right to lodge a complaint with the competent supervisory authority:
Hellenic Data Protection Authority
Kifisias 1-3, 115 23 Athens
Tel.: +30 210 6475600
https://www.dpa.gr/
15. Severability
If any provision of this Statement is deemed unlawful, invalid, or unenforceable, that provision shall be enforceable to the maximum extent permitted by applicable law, and the invalid part shall be considered not to form part of this Statement. Such characterization shall not affect the validity and enforceability of the remaining provisions.
16. Governing law and jurisdiction
This Statement is governed by Greek law, as shaped in accordance with the GDPR and the applicable national and European legislative and regulatory framework on data protection. Any disputes arising hereunder shall be resolved by the competent Courts of Athens.
17. Amendments
We reserve the right to revise this Statement at any time. For this reason, we encourage you to periodically visit this page to remain informed. The date on which this Statement was last revised is located at the top of this page.
