Terms & Conditions Ahoyskipper

Last updated: 15/09/2025

1. Introduction

Welcome to Ahoyskipper — an online platform that connects Clients (boat owners, charterers, travelers, etc.) with Skippers (licensed captains and professional crew members) for short- and long-term sailing bookings (hereinafter the “Platform”). Clients and Skippers are collectively referred hereto as “Users”.

This document (hereinafter the “Terms”) includes all the terms and conditions governing the relationship between “AhoySkipper.com PRIVATE COMPANY” (company registration number: 182492201000), with registered address at 59 Zeppou, Glyfada, Greece (hereinafter the “Ahoyskipper”, “we”, “our”) and you (hereinafter the “Client”, “you”, “your”) regarding your browsing of the Platform and your use of the provided services.
Please read carefully these Terms as well as the Privacy Statement before you start using the Platform. Your registration on the Platform and the use of our services implies your unconditional acceptance of these Terms and our Privacy Statement, as applicable each time.

2. Minors

The use of the Platform and our services is allowed exclusively for Clients who have reached the age of 18. By accepting the Terms, the Client declares that they are an adult over 18 years of age or, if under 18, that they have obtained the necessary consent from all persons holding parental responsibility and that they will provide their details if requested. We reserve the right to take all reasonable technical measures and prohibit access to the Platform by any Client if we determine a violation of this term.

3. Registration

Clients who wish to access Ahoyskipper’s services must create an account on the Platform by filling in some necessary information requested for their identification.
For more information on how we collect, process and store your personal data, please read our Privacy Statement.
If it is determined in any way that a User is a minor in violation of this term, Ahoyskipper will immediately delete their account.

4. Services

Ahoyskipper provides an online marketplace and intermediary service that enables:

• Clients to search for, connect with Skippers for their sailing trips and book their Skipper’s Services (as defined below) on the Platform.
• Skippers list their services, set availability and pricing, and receive bookings.

“Skipper’s Services” refers to the professional services offered by each Skipper individually as part of a booking—such as navigation, boat handling, safety oversight, and other duties customarily expected from a professional Skipper. The execution of these services is determined solely by the Skipper and may vary depending on the vessel, trip, and agreement with the Client.

Ahoyskipper does not provide Skipper’s Services and is not a party to any service agreement between Clients and Skippers. Our role is exclusively limited to facilitating connections and transactions between users of the Platform.

5. Responsibilities of Clients

• Clients agree to:
  Provide accurate trip and vessel details.
• Comply with all local boating and safety regulations.
• Ensure the vessel (if applicable) is seaworthy, safe, and properly insured.
• Inform the Skipper regarding any issues that he/she should be aware of (e.g. health issues).
  
  

6. Pricing, Cancellations & Refunds

Skippers set their own pricing for their Skipper’s Services. The prices will be always visible on the Platform, before the booking is concluded. Prices may include applicable VAT or other local taxes where required.

Ahoyskipper does not charge Clients a booking fee or any other fee or commission.
All payments are made exclusively using a credit or debit card. The process is carried out and completed through a trusted third-party financial services provider with whom we collaborate and who provides all the necessary security guarantees for electronic transactions (128-bit SSL encryption protocol). To make the payment, you will be transferred to the secure online environment of the above provider, where you will need to fill in your card details according to the procedure indicated. Ahoyskipper does not store any card or bank information.
Each Skipper sets their own cancellation policy, which is displayed before booking. You are kindly advised to read carefully the cancellation policy of the Skipper, before concluding any booking. You understand and acknowledge that, depending on the respective policy, you may not be able to get any refund in case of a cancellation of your booking. You fully release Ahoyskipper and the Skipper for any loss you may suffer as a result of a cancellation, to the extent that the Skipper’s applicable cancellation policy was followed.

In case a Skipper, for any reason, cancels a booking, he is obliged to notify you of the cancellation as soon as possible. In such a case, we will use any reasonable effort to find you a replacement Skipper for your trip, at no extra cost for you. In case that, due to lack of availability, we are unable to find you a replacement, we will refund the whole amount of your booking.

7. Reviews

Clients may submit reviews and comments on the Platform regarding the Skippers, their services and their overall experience of their trip with them. Client reviews must be truthful, accurate, and based on personal experience. Posting reviews that are false, misleading, offensive, defamatory, insulting, or infringe upon the rights of Skippers or third parties is strictly prohibited.
Ahoyskipper reserves the right, without being obliged, to review, edit, refuse to publish, or remove reviews that it deems to violate these Terms or applicable law. In case of violation, Ahoyskipper may also temporarily suspend or permanently delete the Client’s account.

8. Permitted Use

Users must use the Platform and its services lawfully, honestly, and respectfully. It is prohibited and constitutes a violation of these Terms:

• the use of the Platform and/or its services in any way that could harm, alter, or destroy the Platform or any part of it, and/or interfere with access to or use of the Platform by other Users;
• the use of or distribution on the Platform of any malicious or otherwise harmful software, and/or the transmission of harmful files capable of endangering the smooth operation and/or integrity of the Platform, or the connection and access of other Users to it;
• the posting, transmission, or otherwise sharing on or through the Platform of any offensive, harassing, obscene, racist, aggressive, pornographic, defamatory, or otherwise unlawful content;
• the posting, transmission, or otherwise sharing on or through the Platform of content that they are not entitled to disclose, such as third-party information subject to confidentiality obligations;
• the use of false, inaccurate, or misleading data and information;
• the abusive use of the provided services, such as booking or reservations that they do not intend to honor;
• the creation of multiple accounts on the Platform with fraudulent intent;
• the access or attempted access to other Users’ accounts and/or the unlawful access to other Users’ data;
• the infringement of the rights of Ahoyskipper, or of other Users of the Platform, or of third parties, including but not limited to their personal data or intellectual property rights;
• the use of the Platform for the purposes of comparative analysis, copying, reverse engineering, or for any other competitive intent;
• the use of the Platform for the purpose of circumventing applicable legal and regulatory frameworks and/or achieving any unlawful, unfair, or unethical objective;
• any other use of the Platform that conflicts with these Terms and/or with applicable laws and regulations, as well as the encouragement, facilitation, or collaboration with any third party in committing any of the prohibited acts or omissions described herein.

Ahoyskipper reserves the right, in the event that it discovers or suspects any violation of these Terms, to remove from the Platform any false, illegal, immoral, or offensive content, temporarily suspend or permanently delete the account of the offending User, without liability to it and without prior notice, forward any information it deems necessary to the competent Authorities, without the User’s consent, and to seek compensation for any damage resulting from the relevant violation by taking any available judicial or extrajudicial measures.

9. Third-party websites

The Platform may provide links that redirect to third-party websites or social media. Under no circumstances should Ahoyskipper be considered to endorse or accept the content, or to recommend the products or services of the pages to which it redirects, or to guarantee the security, validity, and integrity of these pages, or that it is associated with them or their administrators in any way. Access to and use of these websites is the sole responsibility of the User and is subject to the terms of use and policies stated therein.

10. Content, security and functionality

The Platform is provided to Clients on an “as is” basis. Ahoyskipper reserves the right at any time to modify, add, remove, or in any way alter the structure, content, functions, and services provided on the Platform, without prior notice and without this giving rise to any claim on the part of the Client. The information available on the Platform, such as texts, images, articles, etc., is displayed for the sole purpose of informing Clients. Ahoyskipper makes every reasonable effort, but is not always able to verify the information posted on the Platform and does not guarantee its accuracy and validity. The Client is solely responsible for the trust they place in the information contained on the Platform and for any decisions made based on it.
We strive to continuously improve the experience of Users who visit our Platform. However, due to the nature of the internet, we cannot guarantee or ensure that the use of the Platform will be uninterrupted, secure, or error-free. In any case, Ahoyskipper reserves the right to temporarily or permanently suspend the operation of the entire Platform or part thereof at any time for maintenance, upgrade, or any other reason.
Furthermore, despite the security measures in place, we cannot guarantee that the Platform is free from digital viruses, malicious software, or any other type of harmful or destructive files or programs that interfere with the operation of the Platform and/or result in damage to the Platform and/or its Users. The integrity and protection of each User’s software systems and equipment is their own responsibility.

11. Intellectual property

“Ahoyskipper” is our registered trademark (EUIPO registration no. 019147237) and enjoys full protection under the relevant legislation. Furthermore, with the exception of the intellectual property rights of third parties (such as featured Skippers, partners, and other entities) for which Ahoyskipper has obtained specific permission to use on the Platform and for the purposes thereof, all content on the Platform, including images, graphics, photographs, designs, compositions, texts, services provided, and software, are the intellectual property, registered trademarks, or distinctive features of Ahoyskipper and are protected by the relevant provisions of Greek law, European law, and international conventions and treaties.
The User understands and accepts that they are not granted any right to reproduce, download, copy, modify, sell, resell, process and/or commercially exploit, in any way, all or part of the content of the Platform without the prior consent of Ahoyskipper.

12. Limitation of liability

All Skippers featured on the Platform have undergone a reasonable verification process to confirm their identity and ability to provide the services they offer, as provided for by the Digital Services Act (DSA). However, the Client understands and accepts that Ahoyskipper – to the maximum extent permitted by law – is not obliged and is not always in a position to investigate the completeness, suitability, and validity of the information provided by the Skippers and disclaims any liability in this regard. If you notice any errors, inaccurate or false information, please notify us without delay and we will make every reasonable effort on our part to correct them as far as possible.
Under no circumstances can the display of a Skipper on the Platform be construed as implying any legal or other connection between Ahoyskipper and the Skipper in question, nor that it constitutes an invitation or advice or mediation on the part of Ahouskipper to carry out any transaction with it, nor that it makes Ahoyskipper a party to the relationship between the Client and the Skipper. We act solely as a digital intermediary. All services are delivered directly by the Skipper to the Client, and Ahoyskipper does not manage, supervise, or guarantee the outcome or quality of the Skipper’s Services.
Ahoyskipper is not responsible for the commission of any criminal or civil offenses and/or and/or any violation of the applicable navigation laws and/or for any unethical and/or immoral behavior towards Clients, on the part of the Skipper. It should also be noted that Ahoyskipper is not an entity to which complaints about the commission of such offenses are submitted and processed. Any complaint relating to these issues shall be submitted by the Client to the competent authorities, so that the necessary measures can be taken in accordance with the provisions of the applicable laws. However, if the Client finds any violation of these Terms (such as in relation to the rules for bookings and refunds), or any problematic treatment or behavior on the part of the Skipper, they are requested to inform us accordingly, using the contact details at the bottom of this page.
In the event of an accident, personal injury, property damage, or any other incident during a booking:

• Legal and financial responsibility lies with the directly involved parties (Client and/or Skipper).
• Ahoyskipper is not liable for incidents occurring onboard or during transit, including but not limited to mechanical failures, navigational errors, or personal disputes.
• Skippers are expected to maintain valid insurance coverage for liability and accidents. Clients must ensure their vessel is properly insured and compliant with local safety regulations.
• Ahoyskipper will not cover, reimburse, or mediate claims related to personal injuries or damages.
  
  

To the maximum extent permitted by law and unless otherwise specified in these Terms, Ahoyskipper expressly disclaims and rejects any liability in relation to:

• any injury, damage, deterioration of health, or death connected in any way, directly or indirectly, with the services of the Platform and/or the Skipper’s Services,
• any damage, direct or indirect, including lost profits, arising in any way from or related to the content of the Platform, the services provided through it, and/or the Skipper’s Services,
  any damage, loss of revenue or profits resulting from the temporary unavailability of the Platform, or the unsuccessful provision of our services due to error, omission, interruption, delay in the operation or transmission of the Platform,
• any damage, harm, property damage, loss or leakage of data, leakage of passwords, loss of confidential information or violation of communication privacy, which are in any way related to the use of the Platform, to the extent that the above cannot be attributed to fraud or gross negligence on the part of Ahoyskipper,
• any damage, injury, property damage, loss or leakage of data, leakage of passwords, loss of confidential information or violation of communication privacy, arising from or related to the User’s access to third-party websites or social media to which the Platform redirects through relevant hyperlinks,
• any infringement of intellectual property rights incorporated in the Platform by any User of the Platform or any third party.

any failure to provide our services that is attributable to force majeure events (e.g., extreme weather conditions, natural disasters, war, pandemic-related travel restrictions, or other unforeseeable events beyond our reasonable control).

13. Term and termination

These Terms automatically apply when any Client visits the Platform, remain in force throughout the duration of access to the Platform and/or use of the services provided, and constitute a fully binding legal agreement between Ahoyskipper and the respective Client.
Ahoyskipper reserves the right, at any time, without prior notice, to terminate this agreement and suspend and/or discontinue the provision of its services to the Client, if it finds or reasonably suspects that the Client has violated these Terms, reserving the right to exercise any other rights it may have against the Client, in accordance with the provisions of the applicable law.
Ahoyskipper also has the right, at any time, at its sole discretion, to discontinue the operation of the Platform without prior notice, in which case this agreement shall be automatically terminated.
If the Client wishes to delete their account on the Platform, they may do so at any time by selecting the relevant option in their account. These Terms will still apply if you keep using the Platform as a guest.

14. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Greece, without giving effect to its conflict of laws provisions. For any dispute arising from or related to these Terms and the use of the Platform, the courts of Athens, Greece, shall have exclusive jurisdiction.

15. Severability

If any provision of these Terms is found to be illegal, invalid, or unenforceable, that provision shall be enforceable to the maximum extent permitted by applicable law, and the invalid portion thereof shall be deemed not to be part of these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions hereof.

16. No waiver

The failure or delay on the part of Ahoyskipper to enforce any provision of these Terms of Use and/or to exercise any of its rights shall not be construed as a waiver of any such provision or right.

17. Special terms

In the event that the use of any service on the Platform is governed by specific terms, these terms shall be considered as a single set with these Terms. However, in the event of a conflict, the specific terms of use of each individual service shall prevail.

18. Amendments

Ahoyskipper reserves the right to modify these Terms at any time. Continued access to the Platform and use of its services shall be deemed to constitute unconditional acceptance of the relevant changes by the User. For this reason, Users are advised to visit this page regularly while using the services provided. The date of the last amendment to these Terms will always be displayed at the top of this page.

19. Contact

For any questions or clarifications regarding these Terms or the Platform, as well as for any complaints or objections against Ahoyskipper or any Skipper, Users may contact us at: [email protected].